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Institutional Registrar

Posted on March 06, 2019

School: Lancaster County Career & Technology Center

Type: Full-time

Start Date: Immediately

At the present time, a vacancy for an Institutional Registrar exists within the Student Services Department of the Lancaster County Career & Technology Center.  This position will be located at the Willow Street Campus.

Position Summary:

The Institutional Registrar is responsible for establishing and administering procedures for creating, maintaining, and advancing student records student-wide.  This position will also provide support to other departments/functions as it relates to student accounts/records. While this position is primarily focused on post-secondary there will be interaction with secondary activities.


  • 3-5 years of related experience
  • Valid PA Driver’s License
  • Associates Degree in related field required, Bachelor’s Degree preferred
  • Must be a Notary Public, or ability to obtain Notary status within 90 days
  • Excellent communication skills
  • Excellent customer service

Duties and Responsibilities:

Essential Responsibilities:

  1. Customer Service
    • Greet customers in a professional and courteous manner
    • Receive and respond to calls and e-mails from prospective and current students
    • Respond to customers by handling questions or concerns and/or by directing/linking customer to appropriate to resources
    • Provide clear communication by either phone, in person, by letter or by e-mail to customers
    • Maintain a general knowledge of all program areas and types of programs offered in order to provide high quality customer service
  2. Registrar Activities
    • Collaborate (and when necessary lead) with respective departments to maintain accurate student records
    • Oversee processes for student attendance records
    • Oversee student industry certifications/credentials/licenses process
    • Complete federal, state, and local reporting as needed, on time
    • Provide support to Supervisor of Curriculum in completing new program applications, substantive change applications, annual reports, self-study, and other documentation requirements needed to be in compliance with the school’s accreditation organization, as needed
    • Assist with program audits/reviews as required by accrediting/approving body
    • Ensure institution is compliant with FERPA guidelines in dealing with student records
    • Serve as Adult Education PIMS Administrator
    • Develop a mastery oversight of student information system (SIS)
    • Develop and implement procedures as necessary related to registration and student accounts/records
    • Train support staff and professional staff on use of adult SIS related to student registration, processes, reporting, and other student record related tasks
    • Have a working knowledge of all institutional program offerings
    • Evaluate transcripts for incoming transfer students and record in adult SIS
    • Ensure academic and student related policies are followed
    • Participate in the institutional catalog review committee
  3. Bursar Activities
    • Develop and implement procedures as necessary related to payment applications, payment plans, and billing
    • Train support staff and professional staff on use of adult SIS related to collecting/allocating payments and generating invoices and statements
    • Have a working knowledge of the relationship between the adult SIS and financial information system (FIS)
    • Develop a mastery of adult SIS system as it relates to student financial accounts, including the student account portal
    • Have a working knowledge of all institutional program offerings
    • Collaborate with Financial Aid regarding financial aid disbursements
    • Provide support to Directors/Principals as it relates to student financial accounts
  4. Office Duties
    • Assist in the development and maintenance of Adult Education Office Policies/Procedures
    • Perform basic office duties such as copying, typing, faxing, filing, and purchasing office supplies
    • Respond to customer and agency inquiries regarding transcript requests

Salary range:*

$50,000- $60,000 annually
*based on experience


Monday- Friday; 8:00 am- 4:00 pm; 37.5 hours/ week; 12 month (260 days)

To apply, submit the following documents (applications without all three items will not be considered complete)

Application and required documents may be submitted to:  Please include “Institutional Registrar” in the subject line when submitting your application by email.

Equal Opportunity Employer
Lancaster County Career & Technology Center is an Equal Opportunity Employer. Lancaster County Career & Technology Center ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability.  Any individual needing assistance in making application for any opening should contact the Human Resources at 717.208.3139.

Upcoming Events

  • Western Regional Meeting March 22, 2019 Crawford County Career and Technical Center
  • ACTE National Policy Seminar March 25, 2019 Washington DC
  • Workshop for CTE Assistant Directors, Supervisors and Principals May 16, 2019 Nittany Lion Inn, State College
See All Events »